Case Management—Intensive case management services are provided to participants to address barriers to remaining housed, increase self-sufficiency and realize the goal of permanent housing. For the purpose of our program, case management is defined as the development, coordination, and monitoring of a supportive network of services and resources, both formal and informal, that are tailored to unique needs of the individual or family. It is a goal-oriented process based on comprehensive assessment, measurable objectives and active communication.

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